This March, WinCustomize turns 7.  For seven years the site has grown in terms of visitors, bandwidth, quantity of skins etc.  And the site itself has gone through several revisions in that period.  Today, we're on the 5th iteration of WinCustomize, and on the whole it still bears a striking resemblance to that first site launched back in 2001.  For good or ill, a lot of the decisions that went into that first site determine direction to this day.

While there have been a lot of improvements, there are probably a lot of places where we've failed to meet expectations.  WinCustomize 2007 was focused on a solid foundation, code that was stable and expandable.  Now we're in a position to focus on the UI and the presentation more, to improve the user experience dramatically.  This is where you come in.

About a year ago, we sought your opinions on how Stardock had failed the community.  Your comments on what you felt we could be doing better has helped us make a lot of changes and improvements to our products.  Well, we want to try that again, only this time specifically with WinCustomize.  We want to know what doesn't work, what sucks, what you hate, what you want fixed about WinCustomize.  We are looking for very specific critiques of the site, it's functionality, layout, user interface etc.

This thread is about critiques, it's not about defending the site, it's not about telling us how much you like the site.  If we are going to improve the site in the future, we need a very clear picture of what is broken and needs to be fixed.

A week from today, I will be going through the comments on this thread and compiling a master list of complaints and critiques.  We will use this list when we start the requirements and design work for the next WC update later this year.