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Published on August 29, 2008 By Zoomba In GalCiv II News

Stardock announced today the Gamer’s Bill of Rights: a statement of principles that it hopes will encourage the PC game industry to adopt standards that are more supportive of PC gamers. The document contains 10 specific “rights” that video game enthusiasts can expect from Stardock as an independent developer and publisher that it hopes that other publishers will embrace. The Bill of Rights is featured on Stardock’s website (www.stardock.com) and is on prominent display in Stardock’s booth (1142) at the Penny Arcade Expo.

“As an industry, we need to begin setting some basic, common sense standards that reward PC gamers for purchasing our games,” stated Brad Wardell, president and CEO of Stardock Corporation. “The console market effectively already has something like this in that its games have to go through the platform maker such as Nintendo, Microsoft, or Sony. But on the PC, publishers can release games that are scarcely completed, poorly supported, and full of intrusive copy protection and then be stuck on it.”

Chris Taylor, CEO and founder of Gas Powered Games stated, “This is an awesome framework for the industry to aspire to, and ultimately so that we can provide our customers with the gaming experience that they have wanted for years, and really deserve.”

As an example of The Gamer’s Bill of Rights in action, Stardock instituted a policy of allowing users to return copies of The Political Machine purchased at retail to Stardock for a full refund if they found that their PC wasn’t sufficient to run the game adequately.

“The PC market loses out on a lot of sales because a significant percentage of our market has PCs that may or may not be adequate to run our games. Without the ability to return games to the publisher for a refund, many potential buyers simply pass on games they might otherwise have bought due to the risk of not being certain a game will work on their PC. The average consumer doesn’t know what ‘pixel shader 2.0 support’ means, for instance,” said Wardell.

According to Stardock, the objective of the Gamer’s Bill of Rights is to increase the confidence of consumers of the quality of PC games which in turn will lead to more sales and a better gaming experience.

The Gamer’s Bill of Rights:

  1. Gamers shall have the right to return games that don’t work with their computers for a full refund.
  2. Gamers shall have the right to demand that games be released in a finished state.
  3. Gamers shall have the right to expect meaningful updates after a game’s release.
  4. Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game.
  5. Gamers shall have the right to expect that the minimum requirements for a game will mean that the game will play adequately on that computer.
  6. Gamers shall have the right to expect that games won’t install hidden drivers or other potentially harmful software without their consent.
  7. Gamers shall have the right to re-download the latest versions of the games they own at any time.
  8. Gamers shall have the right to not be treated as potential criminals by developers or publishers.
  9. Gamers shall have the right to demand that a single-player game not force them to be connected to the Internet every time they wish to play.
  10. Gamers shall have the right that games which are installed to the hard drive shall not require a CD/DVD to remain in the drive to play.

Comments (Page 3)
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on Aug 31, 2008

I think stardock should take this to game developers/publishers and ask what they think of this then give the replays to every gaming mag/website.

 

edit: what the... *delets a load of rubbish code looking stuff that appeared from no where*

on Aug 31, 2008

For another thing, there are lots of games I love from the 95/98 and even Windows 3.11 era that were great games, but I can't play them anymore due to incompatibilities with modern OSes.

If a game developer wants to spend the time and effort to keep an old game running, they're certainly free to do so. But they certainly have no obligation to do so. The obligation is on the player; if they want to keep playing the game, then they need to keep a Win95/98 or whatever box available. And if they can't? Tough.

By releasing this list, Stardock are only putting pressure on themselves right?

Then they should have called it "Promizes StarDock intends to keep" or "The StarDock Philosophy on Game Development." Calling it "The Gamer's Bill of Rights" is very pretensious; it's basically saying that all game developers should adhere to these rules.

If it's just for StarDock, then it should mention that. If they're going to make a bunch of rules that everyone else should follow, they shouldn't be self-serving.

The tragedy is that even in a non-complete state, GC2 is good.  It's good enough that you ignore the obvious flaws.  What gets me, is how amazing a game it COULD have been if they had just polished it rather than adding and adding complexity and features.

Quoted for the absolute purest truth.

It really amazes me the time and effort spent in putting together a feature like "multiple tech trees" in ToA that could have been put into really polishing the actual game.

Meaningful updates after release I see as a variety of things. Balance issues, driver issues, playability stuff, and also a little "if we had another year to work on this game, what else would we have put in" mentality.

It's one thing to talk about keeping a game running for a reasonable period of time. That is, providing patches for "bad" drivers and the like. It's quite something else to say that developers ought to release games with balance issues, playability problems, and "a year earlier than they should have."

Now yes, developers can and have done this. StarCraft is probably the best example: it became the national sport of South Korea precisely because of Blizzard's willingness to make sure it is balanced. But no developers should have to if they don't want to. It should not be a moral imperative that they do so.

Furthermore, we should not encourage developers to make half-finished games and then finish them after we purchased them.

on Aug 31, 2008

Sounds like just a pubicity stunt, if a company really believes this then they don't need to state it.

Though I have to admit it, this has gotten stardock alot of publicity, several forums I visit have threads on this, so I guess it was a success.

Also:

8: Gamers shall have the right to not be treated as potential criminals by developers or publishers.

Isn't making people use Impulse to update there games kinda treating them like potential criminals?

 

on Aug 31, 2008

Sounds like just a pubicity stunt, if a company really believes this then they don't need to state it.

I don't buy that. I mean, I buy the part about it being a publicity stunt, but not your reasoning for it.

A company should be free to make a declaration of principles (Google's "Do No Evil" and such). It may be a publicity stunt, but it's still valuable information. And even moreso when you can hold them accountable when they don't measure up.

What makes this a meaningless stunt is that it isn't a declaration of SD's principles. It's just SD saying, "StarDock's ideas about game development are right and everyone else's are wrong." It isn't just a publicity stunt; it's pompus and arrogant.

Isn't making people use Impulse to update there games kinda treating them like potential criminals?

No. Impulse is small, free, lightweight, and actually quite convenient if you own a lot of Impulse-based software.

on Aug 31, 2008

Moosetek13
Non sequitur.

No it isn't. A finished game does not mean that it can't have meaningful updates. An example would be TF2. Completely finished and playable. Only some balance tweaks needed to be done and some bugs/glitches needed to be squashed, but it was very finished. Valve has consistantly released meaningful updates to the game by introducing new maps, new weapons, new achievements, new game types, etc. So far, they have released 3 new sets of weapons (3 for 3 classes for a total of 9 weapons), about 8 to 9 new maps, and two new game modes on top of squashing all of the bugs that the updates bring, balancing everything, and making everything much better over all.

You can release a finished and complete product while still adding meaningful updates. Complete /=/ can not have anything else included.

Rilder
Also:8: Gamers shall have the right to not be treated as potential criminals by developers or publishers.Isn't making people use Impulse to update there games kinda treating them like potential criminals? 

How? If you bought the product, you can download the update just fine. Treating your customer like a criminal would be limiting the number of installs a game has a-la EA or forcing you to check in with a server to play single player (or sticking your disk in your drive when you don't have an internet connection.

Stopping pirates from getting an update /=/ letting everyone download an update.

on Aug 31, 2008

Credge
Stopping pirates from getting an update /=/ letting everyone download an update.

Unfortunatly it won't stop pirates anyways. =/

on Aug 31, 2008

Interesting.  But if that's what really went on, why the hell did they keep adding new features?

Should they really stop developing new features because there are bugs? They are not a single person: They have multiple developers. They are perfectly capable of having some people hunt the bogs while others add new features to the game. Would you have them shut down the entire development process every time a bug is found?

I'm still waiting for the AI to develop it's planets and build decent ships for christ's sake...

I'm sure if you are playing at a decent difficulty level, they are developing planets and building ships. I'd say they are simply not doing it in a manner you think is optimal. If you have some ideas to give to them, I'm sure they'd be willing to listen.

on Aug 31, 2008

CraigHB
I had no issue at all with the registration process.  I can install all the game components and expansions without any serial number information or disks.  All I have to do is install SDC and it fetches all of my registration info after prompting for my email address and password.  SDC installs the components then activates the games.  I've done this several times for various reasons.  I know other people have had trouble registering GC2 so you were probably one of the unlucky ones, but I've never had an issue.  Creating the account was a trouble free process for me.  When I bought the GC2 expansions as well as Sins of a Solar Empire, the serial numbers were automatically added to my account and retreived by SDC.

Yes, all you have to do is install SDC and register the games with your account when you initially installed them (assuming you bought a boxed version to start, which I did). I understand that now. But read #4 "Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game." Maybe they mean you shouldn't need it EVERY time you want to play, but it is acceptable for initial installs...but it seems iffy to me. It also isn't clear that you need to do that, and you could end up in a situation, like I was, where that didn't happen, and you're left without the ability to play a game, entirely because of anti-piracy DRM. 

I'd like to note as an aside that the reason I didn't register, beyond it being somewhat confusing, is it was optional to play the game to start out (just not optional if I wanted to play the expansion, later on.) This is good in a way, it makes sure DRM doesn't get in the way of playing the game and fits in really well with their goals. But it doesn't prevent the problem I had later on with the expansion, so they really need a clearer easier to use system that makes it clear why you would need to register. I don't know what Impulse is, but maybe that is the answer to my concerns. 

So in summary, yes, if you use their system as you're supposed to, it works. That is the same with any DRM system, the question is whether this system is good enough that it never denies a valid customer. They don't have that yet, and they're still violating their own rules in a few edge cases. That isn't too bad, they do a good job overall, it was just ironic to me since as I said this was the only time I wasn't able to play a game I've purchased right from the start. Ever. And the point of these rights as I understand them is to make sure you can always play a game you bought. Overall they do a great job though, I acknowledge this case is a rare one that comes about through a series of unusual circumstances.

on Aug 31, 2008

Should they really stop developing new features because there are bugs? They are not a single person: They have multiple developers. They are perfectly capable of having some people hunt the bogs while others add new features to the game. Would you have them shut down the entire development process every time a bug is found?

Well, considering that there are bugs that have been in the game since day 1, and have survived to ToA's releases and patches, and will likely survive through 2.0, it isn't a question of who's doing what. They're simply not fixing many long-standing bugs.

And it isn't just about bugs; it's about polish. Even if the UI were bug-free, it would still be a very weak UI.

I'd say they are simply not doing it in a manner you think is optimal.

GalCiv II is ultimately a mathematical excercise. It is not difficult to write an equation of many variables and derive "opt" for a particular set of variables. Opt being the one optimal build order for a particular set of circumstances. You can even develop some rules of thumb that don't require you to compute "opt".

The fact is this: the computer does not use its planets anywhere near optimally. The game's build system requires specialization of planets to make optimal use of them, but the computer keeps trying to generalize its worlds. It has no idea how to make a high-population world and yoke money from it.

on Aug 31, 2008

Then they should have called it "Promizes StarDock intends to keep" or "The StarDock Philosophy on Game Development." Calling it "The Gamer's Bill of Rights" is very pretensious; it's basically saying that all game developers should adhere to these rules.

Yeah I take your point, but like I said... they're only putting pressure on themselves. Like that guy from NY that declared  he hated crime but was living large on the flesh trade circuit. He was probably determined not to give in to his lower brain when he made his statements, but then some bug just took over and...nobodies an oracle.

It really amazes me the time and effort spent in putting together a feature like "multiple tech trees" in ToA that could have been put into really polishing the actual game.

Alphonse...bugs or no bugs...you will have to take multiple tech trees from my cold dead hands. Still, I must admit...I myself put ToA on ice 6 weeks ago, in hope that 2.0 will be solving a couple of "issues." So while I can certainly appreciate the antagonism in this thread, I find it hard to fault a battlecry that has only just been issued. Time will be the judge I guess.

on Aug 31, 2008

Alfonse
Impulse is small, free, lightweight, and actually quite convenient if you own a lot of Impulse-based software.

While I'm think of it. Lets do a bit of roleplaying, this is mainly based upon my own experiances. Lets pretend I have just bought Galciv2:DL On CD only and have installed it, it is 1.0 and I have no experiance with stardock.

*Installs game plays a bit and quite*

"Hmm, fun game, few bugs though, better go get a patch."

*Goes to the Galciv2 website and looks for a patch, finds a link to impulse but no patches*

"Hrrm wonder what this Impulse thing is?, and no patches? Better go check the forums."

*Checks forums and has to fight through the slow loading times of the Gal-civ2 forums to find out I have to use impulse to download patches*

"Well that sucks, I guess I have to download this thing"

*Downloads Impulse and installs, discovers the installation of impulse requires a download as it installs*

"WTF? I wanted to browse the web while it installed, now I have to sit here and download this thing, I JUST EFFING DOWNLOADED IT"

*After it finally installs I click the desktop shortcut, nothing happens at first*

"What, why isn't it loading?," *hits ctrl alt delete* "herrm  its there wonder whats wrong now" *it finally comes up* "FINALLY"

*Logs in, but it requires a long time for it to verify*

"HURRY UP"

*It finally verifies and retrieves latest info, notifies I have to update*

"Hrrm better update it I guess"

*Updates impulse, it takes a bit on my connection and has to be restarted afterward*

"Gods what a pain"

*Finally loads and logs in, I begin updating Gal-civ 2, Nothing happens at first*

"What why isn't it downloading?"

*After a good 10 minutes its finally downloading*

"Why did it take 10 minutes to even start downloading? How slow is this crap, anyways  its big update, mise well go to bed, its already 1 AM and it was 10 PM when I first installed Gal-civ2."

*goes to bed and lets it update*

on Aug 31, 2008

Thankyou Zoomba, and all of Stardock, Ironclad and Gas Powered Games for the stand that you are making against the big companies on our behalf. On every issue you have always gone above and beyond the call of duty, well past the point that any other company would bail out and simply avoid the issue. You are what all companies should aspire to be, and things like this are the reasons why Stardock has been the only pc game company for pc recieving my money since 2006.


Thankyou.

on Aug 31, 2008

Well, considering that there are bugs that have been in the game since day 1, and have survived to ToA's releases and patches, and will likely survive through 2.0, it isn't a question of who's doing what. They're simply not fixing many long-standing bugs.

That's unusual. Did you report the bugs?

GalCiv II is ultimately a mathematical excercise. It is not difficult to write an equation of many variables and derive "opt" for a particular set of variables. Opt being the one optimal build order for a particular set of circumstances.

Optimal for what? A tech victory? A military victory? Keeping alive while the player takes full advantage of knowing the equation ?

Have you tested this on higher levels of difficulty, btw?

on Aug 31, 2008

*After a good 10 minutes its finally downloading*

"Why did it take 10 minutes to even start downloading? How slow is this crap, anyways its big update, mise well go to bed, its already 1 AM and it was 10 PM when I first installed Gal-civ2."

*goes to bed and lets it update*

 

I'd like you to read this first, please...

https://forums.galciv2.com/321204

and then come back here with your exact system specs - so we can all determine if dealing with Impulse (or SDC, btw)  is such a daunting exercise.

on Sep 01, 2008

Zyxpsilon
I'd like you to read this first, please...https://forums.galciv2.com/321204and then come back here with your exact system specs - so we can all determine if dealing with Impulse (or SDC, btw)  is such a daunting exercise.

Yeah... should I add in that to my post?

*Deciding that impulse is taking too long to load I check the forums for help, after dealing with the lag fest that is the Galciv forums I finally manage to speed up impulse a little, I decide that it would of been faster just to not deal with it.*

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