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Positive overall response
Published on May 19, 2008 By Zoomba In WinCustomize News

About a week and a half ago I put up a poll asking for people's opinion on the changes to the WinCustomize Subscription.  We changed the pricing and added in 12 Stardock Design skins per year.  On the whole, we felt it was a good deal and worked out especially well for our long-time subscribers who have their subs renewed out to 2020 already.  But while we thought it was good, I wanted to get a feel for how the community received the idea.

On the whole, 69% of you either were OK with it or definitely liked the changes.  About 31% of you however didn't like the change, and some of you were helpful enough to explain exactly why you didn't like the change, and I appreciate that.  It's always good to know why folks aren't happy about something.  With easily the majority of the voting community in favor of the new plan, you can bet we'll be keeping it around for a while though.


Comments
on May 19, 2008
Interesting.... made me subscribe anyways
on May 19, 2008
Having something I can use and enjoy 24/7/365,great people willing to help others and with a good sense of humor? Priceless!   
on May 20, 2008
I only reacted lukewarmly (Voted OK) because the price of EVERYTHING seems to be going up right now...  (  Not to worry - renewals will continue for me for the forseeable future and beyond! This is a great community and a great service and I wouldn't give it up for the world! Rock on Stardock and WC!!!     
on May 20, 2008
I will keep renewing every year that I have the money... lol... which should be for a while... one thing that people may not like about the new plan though; didn't we used to get two years from a subscription?
on May 20, 2008
I didn't know about the 12 skins per year... wow that really makes it worth it... maybe I should sign up till 2020.... lol that's 144 skins, not including what we get this year... wow... I love it.... sign me up...
on May 20, 2008
Hmmmm...I've got to disagree with your math there! 37% voted in favor of it (great + good) 31% voted against it (bad + terrible) and 32% said it was OK, which I define as something I dont like, but dont hate either..."Satisfactory" I wouldnt call that "easily the majority of the voting community in favor of the new plan" That's just 37% that actually like the changes and 63% that are either "OK" or dissatisfied with it! Isn't it setting the bar a little low to include the 32% OK's with the "in favor"'s. How loyal are you to products that you're just OK with? It seems like you've already made up your mind here, but I think your customers are trying to tell you something!
on May 22, 2008
Hmmmm...I've got to disagree with your math there! 37% voted in favor of it (great + good) 31% voted against it (bad + terrible) and 32% said it was OK, which I define as something I dont like, but dont hate either..."Satisfactory" I wouldnt call that "easily the majority of the voting community in favor of the new plan" That's just 37% that actually like the changes and 63% that are either "OK" or dissatisfied with it! Isn't it setting the bar a little low to include the 32% OK's with the "in favor"'s. How loyal are you to products that you're just OK with? It seems like you've already made up your mind here, but I think your customers are trying to tell you something!
I'm gonna have to agree with that...setting the standards low is bad for customers in the future.... but I think WC and SD still have a strong hold on the market and SD is using that to justify the the term "majority". I mean i voted negative for this, but i will continue to be a customer... I mean really, besides the community which is great, where else you gonna go? The other skin programs do compare to OD and guess what... SD knows it
on May 22, 2008
where is the edit button>?
on May 22, 2008
I hope this increase in price will hoprefully fix these things... lmao... joke... sort of