How To Report Site Bugs

The better info you give us, the quicker we can fix things

Published on February 18, 2008 By Zoomba In WinCustomize News

Since the forum upgrade late late last night, there have been a number of people encountering bugs or inconsistencies in how the site is working. We are trying to get all of these problems resolved as quickly as possible, but we need help from the community to track everything down.

Now, when you find something, please don't go "images are broken!" or something equally vague. Bugs like that do us no good. They don't tell us what specifically is broken, where it is broken, and under what conditions we need to reproduce the problem.

With that in mind, any time you report a site bug, please use the following format. This is especially important today with forum and articles issues:

What page is the error on? Please provide the specific URL.
What is the error you're seeing? Please be as specific and detailed as possible. Include exact error messages.
Can you consistently reproduce it? Please list all steps.
What browser are you running (and version!)
If you can, please please please attach a screenshot to illustrate the issue.

Good, detailed information lets us get to fixing problems faster. Vague bug reports result in us spending time trying to decypher what the problem is, which can be better spent fixing the bug.

Comments (Page 3)

S J N

on Feb 28, 2008

ya know, one thing I miss about how the forums used to work, is now when I click on an updated thread, I still have to slog through all the old pages to get to the new stuff.
used to be you would start off where you left off .

AND..at the top of the page where you have TOOLS, I'm getting nothing but 'Post Tools. Used to be able to ckick on something about notify me of this post's update. Sorry, can't tell you the exact since I can't get to it.

Daiwa

on Feb 28, 2008

I believe that was one of the features that was a little ways down on the implementation list. I expect they'll get to it.

eieio

on Feb 29, 2008

I'm seeing a bug in the Vista or WB6 ready filters in the WB gallery.

With Vista filter applied, I first get page 1 of 2 here

Upon clicking to page 2, I get page 2 of 175 here

XP ProSP2 IE7 all current updates

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